Closed-loop manufacturing is a strategy for increasing revenue and reducing costs that relies on data from all parts of an organization. The data is used to inform development teams of improvements that can be made in future products, either based on customer feedback or the performance of devices in the field.
But to reap the benefits of closed-loop manufacturing, businesses that are already incorporating industrial Internet of Things (IIoT) best practices must find a way to achieve data transparency among the various data management systems. These systems include Manufacturing Execution Systems (MES), Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and other IT and operations technology (OT).